Support Ticket 257307 - Distribution pending
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from: Lulu.com Support <existing_ticket@lulu.com>
reply-to: "Lulu.com Support" <existing_ticket@lulu.com>
to: shanpanigrahi3000@gmail.com
date: 23 Aug 2021, 05:58
subject: Support Ticket 257307 - Distribution pending
mailed-by: fwdkim1.lulu.com
Signed by: lulu.com
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Greetings Shanpanigrahi3000!
Wondering what happens next? Our support ticketing system will send your ticket to our small (but mighty!) group of Customer Experience advocates. We can only respond to each request as soon as humanly possible, so please be patient with us; we promise we’re not ignoring you and scrolling Twitter instead.
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There are useful resources on Global Print Distribution available in our Knowledge Base.
Ebook Distribution requests that pass ebook validation must be manually reviewed prior to sending to the retail partners, including revisions (excluding pricing changes). The review process takes between 14-21 days until the project is passed onto retail partners. Remove or retiring a listing will be automatically sent to the retail partners. It can take several weeks for a listing to become unavailable. If your listing is showing in error, we will individually investigate and assist. eBooks send to Global Distribution must be in English. A full list of eBook Distribution Requirements can be found here.
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To view the status of the ticket or add comments, please visit: https://luluassist.freshdesk.com/helpdesk/tickets/257307
Kind regards,
Lulu Global Distribution Team
Lulu Press, Inc.
Your comment:
Dear Lulu
I have been waiting to find out the current distribution situation for the following Ebook which has been pending distribution for a few days:
The Preliminaries of an Allurement of Reality
Shantanu Panigrahi
ISBN 978-1-914288-36-4
Version 2 | ID zv4j74
Created: Aug 19, 2021
Modified: Aug 19, 2021
EPUB Ebook
List Price: USD 35.55
Revise
COMPLETE
GENERAL ACCESS
PENDING
Kindly let me know what is causing the delay.
Thank you
Shantanu Panigrahi
Your information:
Order ID:
Project ID: zv4j74
ISBN: ISBN 978-1-914288-36-4
Email: shanpanigrahi3000@gmail.com
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