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Your Complaint - IR/1874/21

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Your Complaint - IR/1874/21

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Shantanu Panigrahi <shantanupanigrahi@yahoo.com>

To:

Panigrahi Rashmi

Fri, 10 Dec at 16:05

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----- Forwarded message -----

From: complaints NOREPLY Kent <complaints.noreply@kent.police.uk>

To: shantanupanigrahi@yahoo.com <shantanupanigrahi@yahoo.com>

Sent: Friday, 10 December 2021, 16:02:08 GMT

Subject: Your Complaint - IR/1874/21

OFFICIAL-SENSITIVE

Good afternoon,

Please find the attached letter in regards to your complaint IR/1874/21.

Kind Regards,

Complaints Team

Professional Standards Department

* 16 Edinburgh Square, Kent Police, Sutton Road, Maidstone, ME15 9BZ

Kent Police two line colour

Working to keep Kent safe

This email and any other accompanying document(s) contain information from Kent Police and/or Essex Police, which is confidential or privileged. The information is intended to be for the exclusive use of the individual(s) or bodies to whom it is addressed. The content, including any subsequent replies, could be disclosable if relating to a criminal investigation or civil proceedings. If you are not the intended recipient, be aware that any disclosure, copying, distribution or other use of the contents of this information is prohibited. If you have received this email in error, please notify us immediately by contacting the sender or telephoning Kent Police on 01622 690690 or Essex Police on 01245 491491, as appropriate. For further information regarding Kent Police’s or Essex Police’s use of personal data please go to https://www.kent.police.uk/hyg/privacy/ or https://www.essex.police.uk/hyg/privacy/. Additionally for our Terms and Conditions please go to https://www.kent.police.uk/hyg/terms-conditions/ or https://www.essex.police.uk/hyg/terms-conditions/

L 101221 Initial letter IR.1874.21 .pdf 98.9kB




__________________________________________________________________________________

Contents:

Kent Police: Protecting and Serving the people of Kent

Professional Standards Department


For the attention of the addressee only

Dr Shantanu Panigrahi

3 Hoath Lane

GILLINGHAM

ME8 0SL

Date: 10 December 2021

Ref: IR/01874/21


Dear Dr Panigrahi,

Following receipt of your complaint correspondence, we are writing to you to confirm that we have

now logged your complaint under the above reference number.


We are sorry you were disappointed with the service we provided and we are grateful you have

brought this to our attention. Kent Police are committed to providing a first-class service and

where we fail to do so we must learn from it. This is only possible if the public let us know when

they feel let down.


Your complaint has been deemed suitable for resolution outside of Schedule 3 of the Police Reform

Act, which provides an opportunity to address promptly the concerns you have raised in a

reasonable and proportionate manner.


Your complaint has been passed to a supervising officer who will contact you directly. If you have

already been contacted by the supervisor, and matters have already been resolved to your

satisfaction then please disregard this letter.


If you have not been contacted within 14 days of the receipt of this letter, then please contact this

department. If the complaint is not resolved to your satisfaction by the Supervising Officer then it

will be formally recorded and we will write to you again. You have the right to request your

complaint is formally recorded at any time.


Yours sincerely,


Complaints Administration Team

Professional Standards Department

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